SHIPPING + RETURNS

SHIPPING

Sea Gypsy is happy to offer free shipping worldwide on orders over $200.
Flat shipping rate of $25 for orders under $200.

ORDER PROCESSING
Sea Gypsy will process all orders within 48 hours of receiving full payment for your purchase. 
If for any reason there is hold up with your order, we will contact you immediately to inform you.

SHIPPING METHOD + TIMING
All orders will be sent from our studio in Indonesia via the EMS track and trace service. We will provide you with a tracking number once your order has been processed.

A signature may be required on delivery, please be mindful of this when completing your shipping address. We suggest using the address that you are most frequent
during the day.


Delivery times vary by location, we ask that you allow 5-10 days to receive your order.

CUSTOMS + IMPORT TAXES
All customs duty and import taxes (if required) is the responsibility of the customer. Please check with your local customs office for further information.

RETURNS

RETURNS & REFUND POLICY
Sea Gypsy wants to be sure you are happy with all your purchases from our store. Please be mindful that many pieces in our collection are unique and handcrafted, hence may vary slightly in appearance. If you are unhappy for any reason at all, we will gladly accept a return within 14 days from the date you receive your items.  All Items should be returned unworn, in original condition and with all respective tags & packaging/pouches enclosed.

To activate a return, you will be required to email us on shop@seagypsyjewelry.com for approval.
We will supply you with a return notice to place in the package, along with a mailing address label for your convenience. Sea Gypsy reserves the right to deny a refund of the merchandise if it does not meet our return policy.

The return shipping is payable by the customer and it is recommended to use a registered or tracking method for safe delivery. Sea Gypsy will not be held responsible for the loss of a returned item and the original payment of shipping will not be returned. We will process your refund, excluding original shipping costs, within 10 business days of the package arriving at our studio followed by a confirmation email.  


Note: There is no returns or refunds on sale items or items purchased with a coupon code.
RING SIZE + JEWELRY CARE
RING SIZE CHART

Our ring size options are based on the USA chart, please use the corresponding chart below for international size comparison.

USA + CANADA
6 1/2  |  7 1/2 |  8 1/2

AUS + UK + EU
M 1/2  |  O 1/2  |  Q 1/2


SEA GYPSY JEWELRY CARE
Believe it or not, we have learned over time that the best way in taking care of our sterling silver jewelry, is to wear it often! The oils in our skin clean the jewelry and keep it nice and shiny.  A silver cloth can also help clean, however we advise to be gentle when polishing. 

Please remember that soaking in silver cleaning agents can do damage to the softer semi precious stones including, Turquoise, Carnelian, Lapis Lazuli to name a few and we do not recommend.

Best to avoid direct contact with perspiration, perfumes, cleaning agents, hot water, chlorine, salt water, and silver polish. We recommend removing jewelry before swimming and engaging in physical activity.

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