SHIPPING & RETURNS

Orders are processed within 2 business days upon receipt of full payment. Our business hours are Monday to Friday. Should there be any delay, we will contact you promptly.

Please note:

• A signature may be required upon delivery. We recommend providing an address where someone will be available during business hours.
• We cannot ship to PO Box addresses.

Delivery times vary depending on location. Please allow 5–10 business days for delivery.

All customs duties and import taxes are the responsibility of the customer. We recommend checking with your local customs office for details specific to your country before placing an order.

We want you to love your Sea Gypsy purchase. Many of our pieces are handcrafted and one-of-a-kind, so slight variations in appearance are part of their unique charm. If you're not fully satisfied, we accept returns within 14 days of receiving your order.

To be eligible for a return:

• Items must be unworn, in their original condition, and include all tags, packaging, and pouches.
• You must contact us at info@seagypsyjewelry.com to receive return approval before sending your item back.

Important notes:

• Return shipping is the responsibility of the customer.
• We recommend using a tracked or registered postal service to ensure safe delivery.
• We are not responsible for lost return shipments.
• Original shipping costs are non-refundable.

Once we receive your return, we will process your refund (excluding shipping fees) within 10 business days and send a confirmation email.

All sale items are final and non-refundable.

However, if you've purchased the wrong size or had a change of mind, we offer:
Store credit or size exchange (subject to availability).

Faulty items are the only exception and may be returned for a full refund.