FINAL Shipping + Returns

Shipping
Free shipping within Indonesia
Free shipping worldwide on orders over $150.
Flat shipping rate of $25 for orders under $150.

Order Processing
Sea Gypsy will process all orders within two business days of receiving full payment for your purchase. Please make a note that our office hours are Monday to Friday. If for any reason there is hold up with your order, we will contact you immediately to inform you.

A signature may be required on delivery, please be mindful of this when completing your shipping address. We suggest using the address that you are most frequently during the day. Please note: we are unable to ship to PO Box addresses.

Delivery times vary according to location. Please allow 5-10 business days to receive your order.

Customs + Import Taxes
All customs duty and import taxes (if required) is the responsibility of the customer. Please check with your local customs office for further information.

Returns & Refund Policy
Sea Gypsy wants to be sure you are happy with all your purchases from our store. Please be mindful that many pieces in our collection are unique and handcrafted, hence they may vary slightly in appearance. If you are unhappy for any reason at all, we will gladly accept a return within 14 days from the date you receive your items.  All Items should be returned unworn, in original condition and with all respective tags & packaging/pouches enclosed.

Prior to returning your order, you will be required to email us on info@seagypsyjewelry.com for approval.

We will supply you with a return notice to place in the package, along with a mailing address label for your convenience. Sea Gypsy reserves the right to deny a refund of the merchandise if it does not meet our return policy.

The return shipping is payable by the customer and it is recommended to use a registered or tracking method for safe delivery. Sea Gypsy will not be held responsible for the loss of a returned item and the original payment of shipping will not be returned. We will process your refund, excluding original shipping costs, within 10 business days of the package arriving at our studio followed by a confirmation email.

Note: There are no returns or refunds on sale items or items purchased with a coupon code or gift card.